• TÉRMINOS Y CONDICIONES DEL INQUILINO

    1. El ARRENDATARIO es responsable de mantener el equipo de alquiler por su cuenta durante todo el período de alquiler, asegurándose de que permanezca en las mismas condiciones que cuando lo recibió.
    2. El ARRENDATARIO deberá compensar cualquier equipo perdido, robado o dañado, cubriendo el costo total de reemplazo o reparación para restaurarlo a su estado original.
    3. El equipo no debe reubicarse desde la dirección o ubicación designada sin el consentimiento previo por escrito del PROPIETARIO, y el ARRENDATARIO debe informar de inmediato al PROPIETARIO de su paradero cuando lo solicite.
  • SEGURIDAD

    Estos alquileres no están anclados al suelo y son móviles, así que tenga cuidado con la seguridad de los niños. Asegúrese de una supervisión atenta para evitar accidentes o lesiones.

  • ENTREGA Y RECOGIDA

    Se incluirá un cargo de transporte en la factura de los servicios de alquiler. Se programará que las entregas lleguen entre 2 y 3 horas antes de la hora especificada, a menos que se solicite lo contrario. Los arreglos de recogida se coordinarán con el arrendatario. Tenga en cuenta que se permitirá un período de gracia de 10 a 15 minutos, después del cual se incurrirá en un cargo por retraso de $30 por cualquier retraso más allá de ese período de tiempo.

  • CONDICIONES CLIMÁTICAS A SEGUIR

    1. Mueva los alquileres a un área protegida de las inclemencias del tiempo, como fuertes vientos, lluvia, etc. Siempre es mejor mantenerse alejado de la exposición al sol para pasteles o globos sensibles que pueden derretirse con el calor de Texas.
    2. En caso de inclemencias del tiempo en Texas, nos reservamos el derecho de cancelar los eventos programados. Sin embargo, ofrecemos la opción de reprogramar para una fecha mutuamente conveniente dentro de nuestro horario. Cualquier crédito emitido debido a cancelaciones seguirá siendo válido por un período de un año a partir de la fecha original de la reserva. Tenga en cuenta que no se permiten devoluciones bajo estas circunstancias. Gracias por su comprensión.
  • SIN POLÍTICA DE DEVOLUCIÓN

    Tenga en cuenta que no se permiten devoluciones de nuestros servicios. En cambio, ofrecemos una opción de crédito que sigue siendo válida por un período de un año a partir de la fecha de emisión. Este crédito se puede utilizar para futuros alquileres o servicios dentro del plazo especificado. Gracias por su comprensión de nuestra política.

    • Nuestros servicios de piscina de bolas mantienen una estricta política de edad, acogiendo únicamente a niños de 0 a 5 años, priorizando su seguridad y brindando tranquilidad a los padres o tutores. Para la instalación del equipo requerimos un área nivelada, limpia y seca, evitando terrenos rocosos, irregulares o húmedos, así como áreas cercanas a toboganes de agua. Los entornos húmedos plantean riesgos para la seguridad, ya que nuestros equipos se vuelven extremadamente resbaladizos cuando están húmedos. Los inquilinos son responsables de garantizar un espacio de instalación adecuado y deben tener el área lista a la llegada de nuestro equipo, especialmente durante los fines de semana ocupados cuando no podemos esperar más de 15 minutos para la preparación del espacio de juego designado. No proporcionar un área de instalación clara y limpia puede resultar en cancelación, con posibles cargos adicionales. Gracias por su cooperación para mantener un entorno seguro para todos los participantes.
    • En Soft Play priorizamos la limpieza y la tranquilidad del cliente. Todo el equipo se somete a una desinfección exhaustiva antes de la entrega y nuestro equipo garantiza la desinfección en el lugar para mayor seguridad. Nuestras bolas para piscina de bolas se entregan limpias y listas para jugar inmediatamente. Solicitamos amablemente a los clientes que mantengan todo el equipo dentro del área de juego designada durante el período de alquiler. Específicamente para piscinas de bolas, solicitamos que las bolas permanezcan dentro de la piscina de bolas en todo momento. Tenga en cuenta que se pueden aplicar cargos adicionales si las bolas se encuentran fuera de la piscina de bolas al momento de recogerlas. Gracias por su cooperación para mantener un ambiente seguro y agradable para todos.
    • Para garantizar su seguridad y optimizar su experiencia de juego suave, hemos establecido reglas esenciales. El incumplimiento de estas normas puede suponer riesgos de lesiones corporales y daños al equipo. Tenga en cuenta que no asumimos responsabilidad por lesiones corporales y que la supervisión de los padres es obligatoria en todo momento. Cualquier daño al equipo generará cargos asociados. Agradecemos su comprensión y cooperación para cumplir con estas reglas para un tiempo de juego seguro y agradable.
  • REGLAS IMPORTANTES:

    • No se permite pintura facial, zapatos, comida, bebidas ni objetos punzantes (por ejemplo, tacones altos) en ningún equipo.
    • Está estrictamente prohibido el juego brusco.
    • Los juegos suaves, las casas inflables y los toboganes con piscina de bolas son exclusivamente para niños menores de 5 años.
    • La supervisión de los padres es obligatoria en todo momento.
    • No asumimos responsabilidad por ningún daño o lesión causada a niños o personas.
  • ONLINE PRIVACY POLICY AGREEMENT

    March 1, 2024


    Whole Package Designs And Events values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Whole Package Designs And Events of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.


    We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Whole Package Designs And Events decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.


    This Policy applies to Whole Package Designs And Events, and it governs any and all data collection and usage by us.

    Through the use of wholepackagedesigns.myshopify.com, you are therefore consenting to the data collection procedures expressed in this Policy.


    Please note that this Policy does not govern the collection and use of information by companies that Whole Package Designs And Events does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.


    Specifically, this Policy will inform you of the following

      What personally identifiable information is collected from you through our website;

      Why we collect personally identifiable information and the legal basis for such collection;

    How we use the collected information and with whom it may be shared;

      What choices are available to you regarding the use of your data; and

      The security procedures in place to protect the misuse of your information.


    Information We Collect


    It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:


    -Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.


    -Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.


    In addition, Whole Package Designs And Events may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.


    Whole Package Designs And Events may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.


    Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.


    Why We Collect Information and For How Long


    We are collecting your data for several reasons:

    -To better understand your needs and provide you with the services you have requested;

    -To fulfill our legitimate interest in improving our services and products;

    -To send you promotional emails containing information we think you may like when we have your consent to do so;

    -To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

    -To customize our website according to your online behavior and personal preferences.


    The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.


    Use of Information Collected


    Whole Package Designs And Events does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.


    Whole Package Designs And Events may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from wholepackagedesigns.myshopify.com


    Whole Package Designs And Events may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.


    Whole Package Designs And Events may feel it necessary, from time to time, to contact you on behalf of our other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.


    Whole Package Designs And Events may find it beneficial to all our customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information.


    Whole Package Designs And Events uses various third-party social media features including but not limited to Facebook, Instagram and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Whole Package Designs And Events's control.


    Disclosure of Information


    Whole Package Designs And Events may not use or disclose the information provided by you except under the following circumstances:

    -as necessary to provide services or products you have ordered; 

    -in other ways described in this Policy or to which you have otherwise consented;

    -in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

    -as required by law, or in response to a subpoena or search warrant; 

    -to outside auditors who have agreed to keep the information confidential;

    -as necessary to enforce the Terms of Service;

    -as necessary to maintain, safeguard and preserve all the rights and property of Whole Package Designs And Events.


    Non-Marketing Purposes


    Whole Package Designs And Events greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Whole Package Designs And Events products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.


    Children under the age of 13


    Whole Package Designs And Events's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.


    Unsubscribe or Opt-Out


    All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to wholepackagedesigns@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Whole Package Designs And Events will continue to adhere to this Policy with respect to any personal information previously collected.


    Links to Other Websites


    Our website does contain links to affiliate and other websites. Whole Package Designs And Events does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.


    Notice to European Union Users


    Whole Package Designs And Events's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1,2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in this Policy.


    Security


    Whole Package Designs And Events takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.


    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.


    The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.


    Acceptance of Terms


    By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.


    How to Contact Us


    If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.


    Email: wholepackagedesigns@gmail.com

    Telephone Number: 945-209-8892


    GDPR Disclosure:


    If you answered "yes" to the question Does your website comply with the General Data Protection Regulation ("GDPR")? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and

    (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues.


    COPPA Compliance Disclosure:


    This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.


    In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service - for example, plug-ins or ad networks; ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iti) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent"before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-privacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.